You are asked to develop a loyalty program for a hotel or restaurant that does not currently have one. Go on the Internet and find out what information you can find about loyalty programs, including existing hotel or restaurant loyalty programs. Write up a summary of your findings and what elements you would or would not incorporate into the loyalty program you are developing.
All applicants go through a series of tests that check their level of English and knowledge of formatting styles. The applicant is also required to present a sample of writing to the Evaluation Department. If you wish to find out more about the procedure, check out the whole process.