The Week 5 IP will consist of two parts: Part 1: For the final Key Assignment in this course, you will need to discover how measurement and continuous improvement are part of success in customer service excellence. Complete the following for the first part of this assignment: Find 2 articles, one that describes how customer service […]
All applicants go through a series of tests that check their level of English and knowledge of formatting styles. The applicant is also required to present a sample of writing to the Evaluation Department. If you wish to find out more about the procedure, check out the whole process.