Part 1 – Conflict: “Deliberately causing some form of conflict” represents a strategy that is often employed by some managers to create dissatisfaction with the status quo in an attempt to prepare employees for an organizational change (i.e., reducing resistance to change). There is a possibility that following the acceptance and implementation of change employees find out that the conflict was not real; however, it helped to move forward with a constructive change in a timely manner. Please share your technical thoughts regarding the above and explain how this strategy might affect communication and relations among managers and their employees.     

Part 2 – Audience Analysis: Let’s assume that you have been asked to present to a large number of students (ages 20-25) on a concept related to organizational management. Considering the common characteristics, learning styles, interests, and behaviors that we often observe among individuals within this age range, what steps will you take to analyze them effectively and prepare a presentation that will grab the attention of the majority?