Read Teamsters and UPS Strike a Deal for the 21st Century in your textbook.

Based on the information given, which of the terms in the new contract are favorable for workers? Which terms are favorable for UPS?

What effects, if any, do you think the employment contract will have on UPSs ability to meet its goals for serving customers and improving efficiency?

Write an essay of at least 300 words in APA style, with a reference page and cover page. APA requires double space. Your essay will be automatically submitted to Safe Assign so it can be checked for originality. There is not a target for matching but your instructor will be assessing that you have used your own words with proper in-text citations and quotation marks for direct quotes.