For this discussion, please engage at least two of your classmates in a discussion about the importance of the criteria you select when evaluating a public or nonprofit organization.  How does the criteria you select influence the view one develops about public organizations?  Read the following two articles but add others that you find that speak to the issue of government effectiveness vs. government efficiency.

Read article:  Public Service Performance and Trust in Government: The problem of Causality

Read article:  Galloping Elephants:  

Read article:

, (1986) Effectiveness as Paradox: Consensus and Conflict in Conceptions of Organizational Effectiveness. Management Science 32(5):539-553.