Base on Phase 1 that you already wrote about The cupcake company problem in Phase 2 you have to identify detail a causing of the problems. Including try to quantify the impact with specific numbers. How much time is wasted with the manual order system? How many orders are wrong? How slow are invoices, etc…?
All applicants go through a series of tests that check their level of English and knowledge of formatting styles. The applicant is also required to present a sample of writing to the Evaluation Department. If you wish to find out more about the procedure, check out the whole process.