There are many different
reasons to offer
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in support of your idea.
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To be an effective
communicator, it's
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important to understand not
only what kind of reasons
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resonate with your
own way of thinking,
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but also what others
find most persuasive.
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Here are six reasons
or persuasion channels
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that research shows
to be most common.
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Authority– individuals
who prefer this style
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generally call attention
to their title, status,
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or expertise to help
emphasize their point.
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This works well in organizations
with hierarchical structures.
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However, it doesn't
work with everyone.
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A person's receptiveness to
this way of communicating
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depends on how they generally
view persons in authority.
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Data– when you're
on the data channel,
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you reference research,
studies, statistics, and numbers
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in presenting your idea.
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Analytically-oriented thinkers
operate on the data channel
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and appreciate its clarity.
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Others, however,
might hear only static
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when they're listening to it.
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Relationships–
this channel is all
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about developing an
emotional connection.
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Those tuned into it
leverage favors and rapport
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to build support for an idea.
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They see managing the human side
of work as part of their job.
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Interests– those with a
preference for this style
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use interests, needs, and
incentives to get things done.
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They focus on others' WIIFM.
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Working on this channel is
well within the comfort zone
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of those who like negotiating.
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But others who are less
skilled at managing conflict
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might find it stressful.
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Vision– the big picture is
important for any organization
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and can be an effective
channel for communication,
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especially when you can
link your idea to it.
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When you're on this channel,
you appeal to your company's
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mission, vision, and values.
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Politics– organizations are
by their nature political,
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even though some people are
uncomfortable with politics.
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This channel tunes into reasons
related to coalitions, power,
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and conflicts.
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When you're on this
channel, you're
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paying attention to who's for
and who's against an idea.
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In summary, there are
six common reasons
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used in advocating for an idea.
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If you want to ensure
yours is well received,
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do your best to tune into the
channels that others are on.
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A typical mistake
is to get stuck
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on the one you're
most comfortable with
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and lose connection
with the very people you
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want to gain support from.
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